Privacy Policy

Genotek (“we”, “us”, “our”) is committed to protecting the privacy of visitors to genotek.net. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly to us, such as your name, company, email address and phone number when you request a quote, submit an enquiry, or contact our sales team. We also collect standard technical data (such as IP address, browser type and pages viewed) through cookies and analytics to improve our website.

How we use your information

We use your information to respond to enquiries and quote requests, provide technical and after-sales support, process orders, and send relevant product information where you have agreed to receive it. We do not sell your personal data to third parties.

Sharing

We may share information with trusted service providers who help us operate our business (for example logistics and IT providers) under appropriate confidentiality obligations, or where required by law.

Data retention and security

We retain personal data only as long as necessary for the purposes described above and apply appropriate technical and organisational measures to protect it.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing communications at any time.

Contact

For any privacy questions or requests, contact us at support@genotek.global.